So, what’s the problem? Due to 10dlc, when your customers send SMS, it’s costing you money that you’re likely not recouping. This is a business problem that effects your bottom line. What’s your SMS billing solution? With two decades of SMS and telco experience under our belt and 10dlc regulations tightening, we saw this […]
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Today more than ever, good, dare I say, great customer service is crucial to loyal and repeat business. In these days of more is more, if you don’t offer high quality customer service, the customer has no qualms about moving onto a different company. The first chance it normally the only chance. Keeping your brand […]
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Spam SMS are often sent as bulk SMS, but they aren’t one and the same. How is that, you ask? Spam SMS = SMS violating any of our current and presiding regulations and guidelines, often using autodial software. Bulk SMS = Sending the same text to multiple recipients at the same time, typically using bulk […]
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As you’re crafting your SMS marketing strategy, you want to avoid some approaches that could cause legal complications or decrease audience engagement. From the 2003 Australia Spam Act to recent 10dlc U.S. carrier regulations, legislative bodies worldwide are implementing measures to penalize and prevent spam messages. It’s wise to be aware of the red flags these regulatory bodies look […]
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As the warmer days for vacations, family get-togethers and other fun summer activities arrive, your customers are on their phones more and their desktops less. They’re out exploring and spending time with family and friends, and you need the right strategies to engage them. How do you keep them engaged and ready to take advantage […]
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