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A Guide to Sending Text Blasts

A Guide to Sending Text Blasts

November 6, 2023

Today, people are constantly checking their push notifications and scrolling on their phones. In 2021 alone, Americans sent and received a whopping 2 trillion text messages. Businesses are learning to take advantage of the time and attention consumers spend on their mobile devices with text blasts. Some short message service (SMS) providers allow businesses to […]

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A2P Messaging Benefits

A2P Messaging Benefits

October 30, 2023

In recent years, application-to-person messaging (A2P) has become a more widespread communication method for clients and employees. In fact, the A2P messaging market is anticipated to reach USD 78.2 billion by 2028. A2P allows businesses to send text messages one at a time or in bulk to multiple contacts at once. A customer’s response to the […]

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Benefits of SMS and CRM

7 Benefits of a CRM and SMS Integration

September 28, 2023

7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central place—streamlining workflows and improving the overall customer experience. As a business owner, the integration provides a seamless process, eliminating the need to constantly check data […]

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Complete Guide to SMS for Banks

September 25, 2023

SMS for banks has been traditionally used as a convenient method for customers to perform banking-related activities, allowing financial institutions to send or receive instructions from customers. This is just one way that mobile SMS banking has enhanced relationships with customers—but there is more! Organizations can also use SMS to process loan applications, update customers on policy changes and […]

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AI robot hand and human hand getting ready to shake hands

AI and SMS Compliance

September 19, 2023

A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this without implementing some new technology to their infrastructure. Enter AI. Yes, artificial intelligence. It’s already saturating the SMS market when it comes to chatbots and […]

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