Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient communication method. And customers are much more responsive to it. Gartner found that SMS messaging has response rates as high as 45% and open rates […]
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Maybe we jumped the gun and signed up for trade shows too soon…we thought we saw the light at the end of the tunnel…until we didn’t. All of the U.S. Red Oxygen team (Australia has had a different roll-out schedule than the U.S.) has voluntarily received their vaccinations…so when the possibility of attending or exhibiting […]
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We did it. We packed up our hand sanitizer and antibacterial wipes, computers and monitors, mini trash can basketball hoop and coffee maker. And we gave our employees a scheduled move out time to make sure we were adhering to COVID protocol. With the office cleaned, and belongings gathered, we unlocked the door to our […]
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Text messaging is the most used data service in the world. People around the globe send 8 trillion texts every year—more than 15 thousand texts every minute of every day. Emails often get lost in the glut of messages received every day. But people tend to look at and respond to texts as they come in. So […]
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What is 10dlc? 10dlc is shorthand for 10-digit long code. These numbers are formatted like a standard U.S. phone number with area code, but can support higher volumes of text messages. 10dlc aren’t new, they’re what Red Oxygen has always referred to as dedicated numbers, but they have made a name for themselves in the […]
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