SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails or phone calls. However, for every company that’s using texting legitimately, many others are using the communication method for malevolent reasons. Scam text messages have […]
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Your business’s success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they’re reading your messages. With the rise in popularity of smartwatches, your messages are even more likely to be seen by the recipients, even when they aren’t using their phones. What Are Smartwatches? Smartwatches do much […]
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Business communications have changed drastically in the last decade, including how we use short message service (SMS). Whether you’re communicating with employees, customers or stakeholders, SMS messaging is a great way to boost productivity in your organization. You can use it for everything from company news and customer service tickets to emergency notifications and employee […]
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When someone logs into your company’s system, whether it’s an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to be. Password protection isn’t enough, as they are all too easy for bad actors to guess. You need an additional layer of protection. Enter two-factor […]
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With 97% of Americans owning a cellphone, text messaging is more popular than ever. As more and more businesses find texting to be an inexpensive way to communicate efficiently and effectively with their customers, they’re finding that more and more consumers want to communicate with them via text messaging, as well. Here’s where two-way texting […]
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