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Enterprises can use short message services to improve their daily operations, especially relating to efficiency. In today's hectic business world, time is money. Finding ways to streamline your communication with…
Common Applications of Operational SMS
If your business needs to supercharge its communication efforts, operational short message service is an advantageous tool. SMS messaging is an excellent way to share relevant, timely insights with your…
Why SMS Is Great for Customer Support
Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders,…
Best Practices for Business Text Messaging
Short message service is a powerful communication vehicle that allows businesses to send and receive text messages. Whether you are coordinating schedules with your employees or sharing order confirmation details…
A Guide to Sending Text Blasts
Today, people are constantly checking their push notifications and scrolling on their phones. In 2021 alone, Americans sent and received a whopping 2 trillion text messages. Businesses are learning to…
A2P Messaging Benefits
In recent years, application-to-person messaging (A2P) has become a more widespread communication method for clients and employees. In fact, the A2P messaging market is anticipated to reach USD 78.2 billion by…
7 Benefits of a CRM and SMS Integration
7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central…
Complete Guide to SMS for Banks
SMS for banks has been traditionally used as a convenient method for customers to perform banking-related activities, allowing financial institutions to send or receive instructions from customers. This is just one way that mobile…
Quick Guide to FCC SMS Compliance
SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails…
Utilize the Smart Watch Boom to Increase Your Customer Engagement
Your business's success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they're reading your messages. With the rise in popularity of smartwatches,…
How to Use SMS to Improve Company Productivity
Business communications have changed drastically in the last decade, including how we use short message service (SMS). Whether you're communicating with employees, customers or stakeholders, SMS messaging is a great…
Real Estate Agent’s Guide to Using SMS
The real estate industry is highly competitive, and agents rely on constant contact to sell more properties. SMS messaging is an excellent tool for real estate agents looking to harness…
Your Guide to HIPAA-Compliant Texting and SMS
More healthcare providers are using text messaging, or short message service (SMS), along with other technologies to engage with patients and communicate with staff. Text messaging is a quick, efficient…
The Beginner’s Guide to SMS That Actually Works
Strengthening relationships with your customers is critical to your business's continued success, and with the rise of technology comes new ways to drive engagement. There were about two trillion text…
7 Useful SMS Ideas That Will Improve Your Golfers’ Experience
As a golf course or country club manager, you understand your golfers' desires to a “tee.” Primarily, they want to spend as much time on the green as possible. To…
SMS Communication Tips for Tutors
Stay up-to-date with your students and their work through accessible communication with SMS for tutoring services. With texting being one of the most welcome form of communication, it's become a…
The Future of SMS Marketing (And How It Could Benefit Your Business)
Looking for ways to get in closer contact with your clients, staff, patients or customers? Many businesses are turning to Short Message Service (SMS) messages to send reminders and updates.…
How Small Businesses Should Embrace Texting
Small businesses can get a lot of bang for their buck with text messaging... Maybe you have a marketing director, maybe you have a communications person, a customer service person…
Using SMS for 2FA Verification
When someone logs into your company's system, whether it's an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to…
Increasing Black Friday Sales Using SMS
The holidays are important to all types of businesses due to the rise in gift shopping. Many companies use this time to introduce seasonal deals to encourage more sales. While…
5 Benefits of 2-Way Business Texting
With 97% of Americans owning a cellphone, text messaging is more popular than ever. As more and more businesses find texting to be an inexpensive way to communicate efficiently and…
10dlc Fees and Fines
As of March 31, 2023, most DCAs (direct connect aggregators) participating in the 10dlc registration process will not support any A2P messages from unregistered long-codes. Along with this new deadline,…
Group vs. Bulk Texting
Group texts and bulk text, we’ve all experienced both, but may not know how very different they are. Group texts are obvious, they contain two or more names or numbers…
Text Alerts ARE Customer Service
Today more than ever, good, dare I say, great customer service is crucial to loyal and repeat business. In these days of more is more, if you don't offer high…
Spam SMS vs. Bulk SMS
Spam SMS are often sent as bulk SMS, but they aren't one and the same. How is that, you ask? Spam SMS = SMS violating any of our current and…
How NOT to Send SMS Messages
As you're crafting your SMS marketing strategy, you want to avoid some approaches that could cause legal complications or decrease audience engagement. From the 2003 Australia Spam Act to recent 10dlc U.S. carrier regulations,…
4 Summer SMS Tips
As the warmer days for vacations, family get-togethers and other fun summer activities arrive, your customers are on their phones more and their desktops less. They're out exploring and spending…
SMS: The Gateway to More Sales
It's the future of mass advertising. Across industries, businesses are jumping on the bandwagon and using Short Message Service (SMS) as part of their advertising campaign. SMS is efficient, attention-generating…
Ways SMS Allows Business to Reach Gen Z
Ways SMS Allows Businesses to Reach Gen Z According to recent research from the National Census Bureau, more than half of the total U.S. population now consists of Millennials and younger. Most…
The Basics of SMS Business Marketing
Leveraging SMS as part of your marketing strategy should be simple and convenient. Your system should work seamlessly with your operations and help your company enhance client and employee communications.…
How to Keep Your SMS Messages From Being Blocked
Short message service (SMS) marketing involves sending promotional campaigns or transactional messages for marketing purposes through text messages. These messages often communicate time-sensitive offers, updates and alerts to people who…
How SMS Messaging Can Improve Communication for Colleges and Universities
With a heavy Gen Z demographic, colleges and universities need tech-first strategies for staying in touch with their students. And, unlike K-12 schools, higher education facilities are often spread out,…
How SMS Can Make This Tax Season Easier
Tax season is a hectic time for tax professionals and taxpayers alike. Luckily, adding SMS as a means of communication you can make tax preparation easier for you and your…
In SMS Marketing, Timing Is Everything
If you get a message at 3 a.m. from one of your vendors, you probably won't answer it. You want the companies you work with to respect your time, and…
Tips for Higher Open Rates: Personalization
An astounding 6.38 billion people use smartphones every day, and experts predict that number will rise to 7.52 billion in the next five years. With so many people attached to…
10 Simple SMS Rules to Ensure You Are Compliant
If you’re sending out business SMS messages, protect your company from expensive lawsuits and fines by staying abreast of the mobile SMS rules in your area. Here are 10 simple rules for…
Outlining Outlook Options
Office’s Outlook, Outlook.com, Microsoft 365’s Outlook...it makes us dizzy, but keeps our support chat line busy. “I use Outlook, what Red Oxygen software should I be using?” “Do you use…
10 Reasons to Use SMS Mobile Marketing
With the ever-present use of cell phones, smartphones and flip-phones alike, the rise in SMS mobile marketing was inevitable. The efficiency and effectiveness of these SMS text message marketing services and…
5 ways SMS Can Streamline Communications to Union Members
So much information, so little time...but SMS text messages can help you alleviate information fatigue. Email, the tried and... over-tried and often ignored method of communicating to your union members…
How SMS Can Improve the Customer Experience
Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient…
10 Tips for Getting Your Message Out With SMS
Text messaging is the most used data service in the world. People around the globe send 8 trillion texts every year—more than 15 thousand texts every minute of every day. Emails often…
RMS Alerts Increases University Communication
Colleges today are faced with an inevitable dilemma: Students don’t often read their emails but schools need a way to reach them for emergency and other important situations. More schools…
Increasing Communication Between Doctor and Patient
With many patients considering their phones a staple in their lives, healthcare providers can use SMS (short message service) to stay in contact with their patients. Also known as text…
10 Reasons You Should Use SMS Text Marketing
While the world of consumer technology is frequently changing, cell phones and smartphones have stayed a constant in the past decade. You can leverage their popularity by incorporating SMS marketing…