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Common Applications of Operational SMS
If your business needs to supercharge its communication efforts, operational short message service is an advantageous tool. SMS messaging is an excellent way to share relevant, timely insights with your…
A Guide to Sending Text Blasts
Today, people are constantly checking their push notifications and scrolling on their phones. In 2021 alone, Americans sent and received a whopping 2 trillion text messages. Businesses are learning to…
A2P Messaging Benefits
In recent years, application-to-person messaging (A2P) has become a more widespread communication method for clients and employees. In fact, the A2P messaging market is anticipated to reach USD 78.2 billion by…
7 Benefits of a CRM and SMS Integration
7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central…
Complete Guide to SMS for Banks
SMS for banks has been traditionally used as a convenient method for customers to perform banking-related activities, allowing financial institutions to send or receive instructions from customers. This is just one way that mobile…
AI and SMS Compliance
A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this…
Quick Guide to FCC SMS Compliance
SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails…
Utilize the Smart Watch Boom to Increase Your Customer Engagement
Your business's success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they're reading your messages. With the rise in popularity of smartwatches,…
How to Use SMS to Improve Company Productivity
Business communications have changed drastically in the last decade, including how we use short message service (SMS). Whether you're communicating with employees, customers or stakeholders, SMS messaging is a great…
Registering Your Sender ID
With Australians having been victimized by SMS scams to the tune of $6.5 Million, 188% more than 2021, Australia’s decided its time for governing bodies and mobile operators to put…
Red Oxygen on neonVest’s Podcast
When you have the chance to chat with the co-founder of a VC supercharger about two of your favorite topics, SMS and funding, you do it. Tom Sheahan, our…
The FCC Speaks Up
While the FCC has had long standing rulings about robocalling, they’ve finally stepped up to enforce rules about robotexting. Making the carriers responsible for blocking texts sent from invalid, unallocated,…
Why You Need an MSP for SMS Billing and Compliance
Business SMS billing and compliance is complicated, an MSP can help. With recent SMS application-to-person (A2P) rules and regulations giving companies whiplash by adding fees, removing fees, changing fees…and dates,…
Are Your SMS Campaigns FCC and 10DLC Compliant?
Short message service (SMS)—or text messaging—is one of the fastest-growing forms of communication for businesses globally. Because many customers prefer using text messages over other platforms, companies everywhere are centering…
Using SMS for 2FA Verification
When someone logs into your company's system, whether it's an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to…
Messages to Customers in the U.S. being blocked?
As the U.S. continues to update regulations for A2P (application to person) SMS sends, other countries are experiencing the ripple effect. Are your messages getting blocked? Here's why. Yes, companies…
5 Benefits of 2-Way Business Texting
With 97% of Americans owning a cellphone, text messaging is more popular than ever. As more and more businesses find texting to be an inexpensive way to communicate efficiently and…
What is the 10dlc Registration Process?
What is 10dlc registration? In short: The 10dlc (10-digit long code) registration process is a way to supply the carriers with the information they need to provide your business fast…
10dlc Fees and Fines
As of March 31, 2023, most DCAs (direct connect aggregators) participating in the 10dlc registration process will not support any A2P messages from unregistered long-codes. Along with this new deadline,…
Group vs. Bulk Texting
Group texts and bulk text, we’ve all experienced both, but may not know how very different they are. Group texts are obvious, they contain two or more names or numbers…
It’s Not a Developer Problem
So, what's the problem? Due to 10dlc, when your customers send SMS, it's costing you money that you're likely not recouping. This is a business problem that effects your bottom…
Spam SMS vs. Bulk SMS
Spam SMS are often sent as bulk SMS, but they aren't one and the same. How is that, you ask? Spam SMS = SMS violating any of our current and…
The Key to Sending Links in Your SMS Without Being Blocked
Red Oxygen has enforced anti-spam regulations since our inception, over 20 years ago. We like to think we made the initiative cool but there’s no written proof, so formal credit…
How SMS Messaging Can Improve Communication for Colleges and Universities
With a heavy Gen Z demographic, colleges and universities need tech-first strategies for staying in touch with their students. And, unlike K-12 schools, higher education facilities are often spread out,…
Outlining Outlook Options
Office’s Outlook, Outlook.com, Microsoft 365’s Outlook...it makes us dizzy, but keeps our support chat line busy. “I use Outlook, what Red Oxygen software should I be using?” “Do you use…
Maybe We Signed Up Too Soon
Maybe we jumped the gun and signed up for trade shows too soon...we thought we saw the light at the end of the tunnel…until we didn't. All of the U.S.…
Moving in the Right Direction
We did it. We packed up our hand sanitizer and antibacterial wipes, computers and monitors, mini trash can basketball hoop and coffee maker. And we gave our employees a scheduled…
Don’t Let New 10dlc Requirements Stop You In Your Tracks
What is 10dlc? 10dlc is shorthand for 10-digit long code. These numbers are formatted like a standard U.S. phone number with area code, but can support higher volumes of text…